Last updated September 1, 2026
What you are paying Style It Padi for, what happens when you cancel, and what we can and cannot refund.
Style It Padi charges only for platform features — for example a designer subscription plan, or Style Builder credits. We do not take a commission on the work a designer does, and we never charge you for a garment.
Money you pay a designer for a garment, a deposit, fabric, alterations or delivery is paid directly to that designer. Style It Padi does not hold, escrow, insure or refund it. If a job goes wrong, that is between you and the designer — though you can email info@styleitpadi.com and we will look into the designer's conduct on the platform.
Paid plans renew automatically each billing period until cancelled, at the price shown when you subscribed. You can cancel at any time from your dashboard; cancellation stops the next renewal and you keep access until the end of the period you have already paid for. We do not pro-rate part-used periods.
If we materially raise a price, we will tell you before it takes effect so you can cancel first.
Free monthly Style Builder credits reset at midnight New York time on your monthly cycle and do not roll over. Purchased credit packs are consumed after your free allowance and remain on your account while it is open. Credits have no cash value, cannot be transferred or exchanged for money, and are forfeited if an account is closed for breach of the Terms of Service.
Because AI generations cost us money the moment they run, credits that have been used are not refundable. Unused credit packs can be refunded within 14 days of purchase if none of that pack has been consumed.
We will always refund a duplicate charge, a charge after a valid cancellation, or a period where a paid feature was substantially unavailable because of a fault on our side. If your local consumer law gives you a stronger right to cancel or refund, that law applies.
To request a refund, email info@styleitpadi.com from your account address with the date and amount. Approved refunds go back to the original payment method, usually within 5–10 business days.
Please contact us before raising a chargeback — most issues are quicker to fix directly. Accounts with an unresolved chargeback may be suspended until it is settled.
These terms are provided for transparency and are not legal advice to you.